Contact
Talk to the people who build it.
Email is the only channel, on purpose: no form and no tracking.
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01Product and access
support@bracel.devQuestions about Bracel, your plan, or getting started.
Include
- Your stack: framework, Node.js version, package manager
- The first rule you would protect
- No code attachments, please
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02Enterprise
support@bracel.devsubject: EnterpriseSecurity reviews, single sign-on, hosted execution and contracts.
Include
- “Enterprise” in the subject
- What your security review needs to see
- Your timeline
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03Security
security@bracel.devVulnerabilities, including a suspected incorrect PASS.
Include
- The release version
- What you observed and steps to reproduce
- No production data or credentials
How we handle reports, and every data path of the product, is on the security and data page.